Anne Morriss’ “5 Steps to Fix Any Problem at Work” for Municipal Clerks
Anne Morriss’ TED Talk, “5 Steps to Fix Any Problem at Work,” draws directly from her influential book, Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems, co-authored with Frances Frei. The book—and the talk—challenge the idea that speed and quality are mutually exclusive, especially in environments where trust and accountability [...]