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Calming the whirlwind of budget season

2025-09-22T17:01:52+00:00October 1st, 2025|#clerkslife, OnBoardGOV|

OnBoardGOV’s Meeting Center keeps everything organized. Scheduling meetings, posting agendas, minutes, supporting documents, and even links to audio or video recordings is fast and simple. The public can access board info easily, and optional features let residents contact board members directly, encouraging participation without adding extra work for staff. With OnBoardGOV, budget season doesn’t have [...]

Crafting Effective Out-of-Office Responders

2025-08-20T18:02:25+00:00September 24th, 2025|#clerkslife, communication|

An out-of-office (OOO) responder is more than a courtesy—it’s an essential communication tool for municipal staff, ensuring continuity and professionalism within your local government. Whether you’re away for personal vacation, holidays, election-related duties, professional trainings, or FMLA leave, crafting a well-thought-out OOO message helps colleagues, constituents, and stakeholders know what to expect and who to [...]

Navigating council conflict: How to step in without overstepping

2025-08-04T17:04:09+00:00September 10th, 2025|#clerkslife, city managers, municipal clerks|

At some point in a clerk's or manager's career, you're likely going to find yourself in a meeting where a disagreement builds to disruption and derails the meeting. Dealing with conflict within a city council meeting is never comfortable. When it falls on clerks and managers to be the “adult in the room,” it may [...]

Essential Word Formatting Shortcuts for Municipal Agendas and Minutes

2025-07-23T18:01:42+00:00August 20th, 2025|#clerkslife, technology for municipal professionals|

Municipal professionals responsible for preparing meeting agendas and minutes know the value of efficiency and consistency. Microsoft Word, the workhorse of municipal documentation, comes equipped with powerful formatting shortcuts that make document preparation faster and more professional. Here’s a toolkit of the most valuable shortcuts and features for your workflow, according to expert resources. 1. [...]

Best practices for remote and hybrid public meetings

2025-06-30T20:34:49+00:00July 30th, 2025|#clerkslife, technology for municipal professionals|

Why Zoom and Video Meeting Platforms Still Matter for Public Meetings in 2025 The shift to virtual and hybrid meetings is here to stay. For municipal clerks, Zoom and similar platforms remain essential tools for running accessible, transparent, and efficient public meetings. Here’s why these platforms are still a core part of local government—and how [...]

Innovative Problem Solving: A Must-Have Skill for Municipal Clerks

2025-07-16T13:49:47+00:00July 16th, 2025|#clerkslife, productivity|

As demands on clerks continue to evolve, innovative problem solving has become an essential skill to successfully navigate today’s dynamic municipal environment. Why Innovative Problem Solving Matters for Clerks Municipal clerks often serve as the bridge between elected officials, government staff, and the public. Their ability to solve problems creatively and efficiently directly impacts transparency, [...]

Anticipating Change: What Municipal Clerks Can Expect in the Second Half of 2025

2025-05-13T14:41:15+00:00June 18th, 2025|#clerkslife, leadership, office management|

As we reach the midpoint of 2025, municipal clerks should prepare for continued-and accelerating-change in the months ahead. The rapid evolution of technology, rising citizen expectations, and ongoing budget and staffing pressures are shaping the landscape for local government professionals. Here’s what to anticipate and how to stay ahead: Upcoming Changes and Trends AI and [...]

Celebrating Our Volunteers: No-Cost Ways to Recognize Board and Committee Members

2025-03-27T13:28:53+00:00April 16th, 2025|#clerkslife, boards and commissions|

As we approach Volunteer Recognition Day on April 20, it's important for municipalities to acknowledge the dedication and hard work of board and committee members who serve our communities. These volunteers are the backbone of local governance, and recognizing their efforts doesn't have to strain already tight budgets. Here are some impactful, no-cost ways to [...]

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