updated 7/23/2025 Traditional outreach—press releases, official websites, and bulletin boards—still matters. But the real engagement game-changer for local governments today is social media influencers. From viral memes to viral policy, influencers are making City Hall the talk of the town. The Port of Seattle Story: Turning the Tide on "Boring Government" The Port of Seattle’s [...]
There has been a lot of conversation - including a federal ban - on TikTok in the government sphere. National League of Cities published an article on the Federal and state bans and what they mean for local government. Below, we explore the pros and cons of TikTok. TikTok has several potential pros and cons [...]
Back in 2019, ICMA had a campaign to "spread the love" in local government offices with some Valentine's e-cards to show your colleagues and community how much you care. We thought it was worth bringing back. After the past couple of years, showing our colleagues that they're valued and appreciated is more important than ever. [...]