It happens in every organization, regardless of type. Someone changes jobs or retires, and everything they knew goes with them.

Each of us carries a part of our agency’s “institutional history” with us. Smaller agencies are particularly at risk of “brain drain,” since each staff member has a greater percentage of institutional knowledge.

Governing has an article on how to prepare a local government for the departure of a staff member through “succession planning.”

ClerkBase understands the importance of accessing agency records and history as well. Our Board and Commission management solution, OnBoardGOV, makes managing board history through succession fast and easy.