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About Erika Smith

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So far Erika Smith has created 148 blog entries.

Managing Clerk Office Workload When Everything Lands at Once

2026-05-18T08:45:40-04:00June 3rd, 2026|Uncategorized|

Managing clerk office workload is a year-round challenge — but June compresses it. Elections to prepare for, records requests to process, emergency plans to update, fiscal years to close, and summer vacations already pulling at staffing. For many clerks in smaller communities, those pressures land on a desk that also carries finance, human resources, and [...]

June Is National Safety Month: Emergency Planning for Municipal Clerks

2026-05-28T11:45:26-04:00May 28th, 2026|#clerkslife, city managers, disaster recovery, emergency preparedness|

June marks National Safety Month — and the start of hurricane season. That combination makes it the ideal time for municipal clerks to review, update, and practice their community's emergency plan. You may not have "emergency manager" in your job title. But when disaster strikes, you are often the person everyone turns to. This post [...]

Poll Worker Accessibility Training: What Election Offices Need to Know

2026-04-30T09:35:26-04:00May 13th, 2026|elections|

Poll worker accessibility training is where Americans with Disabilities Act (ADA) compliance moves from policy to practice. If poll workers are not prepared, voters are affected, operations are affected, and compliance is affected. Accessibility requirements apply at the polling place Title II of the ADA requires that voters with disabilities have a full and equal [...]

Accessible Poll Worker Recruitment: What Election Offices Need to Know

2026-04-30T10:09:48-04:00May 6th, 2026|elections|

Recruitment is getting harder. Accessible poll worker recruitment is one practical way to expand your applicant pool and reduce friction, not just another compliance requirement layered onto an already full workload. Recruitment is a public-facing program Poll worker recruitment isn't just internal staffing. It's a public program, and public programs carry accessibility obligations. Title II [...]

May 2 Is Robert’s Rules of Order Day

2026-04-16T11:59:13-04:00May 1st, 2026|board and committee management, local government|

If you work in local government and support legislative bodies, boards, or committees, you’re already living in Robert’s Rules every day. May 2 marks the birthday of Henry Martyn Robert, author of Robert’s Rules of Order. It’s a simple way to recognize the role parliamentary procedure plays in keeping meetings fair, structured, and moving forward. [...]

How to Respond to Public Criticism (Without Making It Worse)

2026-04-29T11:05:31-04:00April 29th, 2026|accountability, citizen engagement, communication, local government, transparency|

Public criticism is part of the job. Sometimes it comes through a meeting. Sometimes it lands in your inbox. Sometimes it shows up online and starts gaining wider traction. If you work in a clerk’s or manager’s office, you’re often right in the middle of it. You’re tracking what happened, what was decided, and how [...]

Board and Commission Appointment Process: A Cycle You Can Use at Any Point

2026-04-07T16:10:39-04:00April 22nd, 2026|board and committee management, boards and commissions|

Board and commission appointments do not follow a single timeline Board and commission appointments rarely follow a single timeline. Terms expire at different points. Vacancies come up unexpectedly. Applications can arrive in waves, trickles, or not at all. Even so, the underlying process is more consistent than it may appear. Most clerk and manager offices [...]

UPDATED ADA Web Accessibility and Municipal Records: Resources for Clerks

2026-04-17T17:09:28-04:00April 8th, 2026|boards and commissions, citizen participation, technology for municipal professionals|

Updated 4/18/2026 Today, an interim final rule was released from the Department of Justice, extending the effective date for compliance with its new website accessibility rules by one year. The new deadlines are now April 26, 2027 for government entities with populations of 50,000 and above, and April 26, 2028 for government entities with populations [...]

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