Asheville, North Carolina, sits in the scenic Blue Ridge Mountains. Its vibrant population of over 95,000 supports a strong commitment to citizen engagement and municipal efficiency. Known for its arts scene and outdoor attractions, Asheville’s staff support many public boards and committees that help the city thrive. The city improved its board management by adopting OnBoardGOV. This solution [...]
Imagine being a resident who just learned about a decision that directly affects your neighborhood. Maybe it’s about zoning, funding, or a change to public services. You don’t like it. The first question that comes to mind is: “Who made that decision?” It’s not just curiosity — it’s dissatisfaction. You want to know who was [...]
Cybersecurity is essential for municipal clerks—whether working with a dedicated IT team or safeguarding agency resources alone. The threats are real, but simple strategies can reduce risk and protect public trust. Here’s what every clerk needs to know: What to Confirm with Tech Support/IT If your agency has technical support, confirm these essentials: Multi-factor authentication [...]
OnBoardGOV’s Meeting Center keeps everything organized. Scheduling meetings, posting agendas, minutes, supporting documents, and even links to audio or video recordings is fast and simple. The public can access board info easily, and optional features let residents contact board members directly, encouraging participation without adding extra work for staff. With OnBoardGOV, budget season doesn’t have [...]
An out-of-office (OOO) responder is more than a courtesy—it’s an essential communication tool for municipal staff, ensuring continuity and professionalism within your local government. Whether you’re away for personal vacation, holidays, election-related duties, professional trainings, or FMLA leave, crafting a well-thought-out OOO message helps colleagues, constituents, and stakeholders know what to expect and who to [...]
Sedgwick County, Kansas, sits at the heart of the state—home to bustling Wichita and more than half a million residents. For staff tasked with keeping boards and committees running smoothly, the county’s adoption of OnBoardGOV with its applications add-on offers a transformative approach to workflow management and transparency. Solving Challenges with Powerful Digital Tools Municipal and [...]
Welcoming new team members isn’t just about introductions and paperwork—it’s an investment in your local government's future! Clerks and managers, are in a unique position to shape a positive onboarding experience. Here’s how you can help new employees thrive from day one. 1. Start Before Day One Effective onboarding begins even before a new hire’s [...]
At some point in a clerk's or manager's career, you're likely going to find yourself in a meeting where a disagreement builds to disruption and derails the meeting. Dealing with conflict within a city council meeting is never comfortable. When it falls on clerks and managers to be the “adult in the room,” it may [...]
Artificial Intelligence (AI) is no longer just a futuristic concept. It's quickly becoming a vital tool that local governments embracing to improve efficiency, decision-making, and resident services. As municipal clerks, understanding the benefits and responsibilities of AI can empower your community to innovate safely and effectively. Why AI Guidelines Matter for Municipalities Local governments face [...]
Municipal clerks handle vital responsibilities that keep cities and towns running smoothly. Whether you’re new to the role or a seasoned professional, purposeful career development can unlock new opportunities and help you thrive in an ever-evolving public sector. Drawing on insights from instructor Rhonda Daley’s Empowering Municipal Clerks for Career Growth, here are actionable tools [...]