At some point in a clerk's or manager's career, you're likely going to find yourself in a meeting where a disagreement builds to disruption and derails the meeting. Dealing with conflict within a city council meeting is never comfortable. When it falls on clerks and managers to be the “adult in the room,” it may [...]
Artificial Intelligence (AI) is no longer just a futuristic concept. It's quickly becoming a vital tool that local governments embracing to improve efficiency, decision-making, and resident services. As municipal clerks, understanding the benefits and responsibilities of AI can empower your community to innovate safely and effectively. Why AI Guidelines Matter for Municipalities Local governments face [...]
Municipal clerks handle vital responsibilities that keep cities and towns running smoothly. Whether you’re new to the role or a seasoned professional, purposeful career development can unlock new opportunities and help you thrive in an ever-evolving public sector. Drawing on insights from instructor Rhonda Daley’s Empowering Municipal Clerks for Career Growth, here are actionable tools [...]
Roanoke, Va. is leading the way in efficient local government by modernizing its board and committee management with OnBoardGOV, a cutting-edge board management software solution. This move is making it easier than ever for city staff and residents to stay connected and involved in public service. Streamlining Board and Committee Management in Roanoke Roanoke has [...]
Municipal professionals responsible for preparing meeting agendas and minutes know the value of efficiency and consistency. Microsoft Word, the workhorse of municipal documentation, comes equipped with powerful formatting shortcuts that make document preparation faster and more professional. Here’s a toolkit of the most valuable shortcuts and features for your workflow, according to expert resources. 1. [...]
Programs like citizens’ universities and town hall tours can be powerful tools for helping adults, teens, and children understand how local government works-and for inspiring lifelong civic engagement. Municipal clerks are often at the heart of local government education efforts, coordinating, promoting, and facilitating programs that demystify government operations. Here are proven best practices for [...]
If you’ve read the recent ELGL blog post, “10 Questions GovTech Vendors Hope You Don’t Ask” (and you should), you know how vital it is to dig deep before committing to a new software partner. These aren’t just good questions—they’re essential for making sure your agency gets real value, transparency, and long-term support from any [...]
Why Zoom and Video Meeting Platforms Still Matter for Public Meetings in 2025 The shift to virtual and hybrid meetings is here to stay. For municipal clerks, Zoom and similar platforms remain essential tools for running accessible, transparent, and efficient public meetings. Here’s why these platforms are still a core part of local government—and how [...]
Pulaski County, Arkansas saves time and improves transparency by using OnBoardGOV and its powerful applications module. If you’re a municipal clerk searching for the right board and committee management solution, Pulaski County’s experience with OnBoardGOV offers valuable insights. Why Pulaski County Chose OnBoardGOV Pulaski County needed a robust, user-friendly solution to streamline board and committee [...]
As demands on clerks continue to evolve, innovative problem solving has become an essential skill to successfully navigate today’s dynamic municipal environment. Why Innovative Problem Solving Matters for Clerks Municipal clerks often serve as the bridge between elected officials, government staff, and the public. Their ability to solve problems creatively and efficiently directly impacts transparency, [...]